Unlock the Value of Customer Communications:
Gaining the Competitive Edge

Event Details

DATE: 
Thursday, July 17, 2008

TIME: 
8:30-11:00 am ET

PLACE: 
Renaissance Columbus
50 North 3rd Street
Columbus, OH 43215
614.228.5050

 Agenda 

8:30 – 9:00
Registration and Breakfast

9:00 – 9:45
Publish customer lifecycle communications – LIVE DEMO: Design, compose and publish marketing collateral right at your desktop

9:45 – 10:00
Break

10:00 – 10:45
Produce customized business communications- LIVE DEMO: Create and manage proposals, contracts, policies, claims, and billing notices

10:45 – 11:00
Case studies presented
Q & A Session

 Presenters 
Nasser Barghouti,
VP & CTO,
EMC Document Sciences

Jeff Neven,
Director,
EMC Document Sciences


"Enterprises should begin to target content that relates to customer communications management as a business opportunity that adds value both by improving engagement and loyalty, and by lowering costs and complexities."
–Toby Bell, Gartner

Looking for a simple way to drive customer loyalty while cutting costs and increasing efficiency? You can enhance the overall customer experience with highly personalized and dynamic 1:1 communications—and improve response rates by 500%, according to research by the Rochester Institute of Technology.

Sign up now to learn how to drastically improve customer engagement and drive loyalty

You will learn to:

  • Improve customer loyalty through creating clearer, more impactful and effective communications that enhance the customer experience
  • Unify your print, e-mail, and web infrastructures to streamline your production and delivery processes and cut costs by up to 90%
  • Get critical communications to market up to 75% faster
  • Consolidate document-generation technologies, dramatically improve workflow, and speed up document design

Register Now

Registration is limited. If you have any questions regarding this event, please e-mail softwaresales@emc.com or phone 800.607.9546 (outside the US: +1.925.600.5802).


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