Case Studies
EMC Document Sciences is the leading global provider of personalized enterprise communications solutions. Over 500 customers and partners worldwide use EMC Document Sciences products in a variety of industries, including insurance, banking and financial services, managed-care, telecommunications, utilities and commercial Print Service Providers.
Here are just a few examples of how EMC Document Sciences award-winning dynamic content publishing solutions have helped organizations reduce time to market, improve productivity, and improve customer satisfaction.
Banking & Financial Services
Allmerica Financial
Personalization and data-driven graphics increase customer satisfaction
British Financial Services Company
Production of complex statements delivers additional sales opportunities
Caja Madrid Group
Fourth largest financial entity in Spain creates richer customer experience and increases response rates
Calamos Investments
Diversified investment firm cuts client statement production time by one-third
FORTUNE 100 Financial Services Firm
Correspondence solution saves more than $20 million and reduces costs by over 95%
National Financial Services Company
Correspondence solution streamlines production and lowers costs
Santander Private Banking
International wealth management organization delivers state-of-the-art consolidated financial statement
St. James's Place
Wealth management group finds new xPression for its document creation and delivery
Business Services
Ceridian Canada Ltd.
International leader in information processing increases customer satisfaction by 20%
Hewitt Associates
Personalized, dynamic document creation reduces labor costs by 15%
Towers Perrin
International consulting firm automates document creation to reduce costs & production time
Health Insurance
American Medical Security
Technology consolidation reduces maintenance costs by 66%
Independence Blue Cross
New publishing paradigm driven by xPression
saves trees and millions of dollars
Trustmark Insurance Company
Rapid New Application Development Results in Faster Time-to-Market
Insurance
Aksigorta
Turkish insurance company enhances customer experience and boosts agent productivity
American United Life
Time to market improved by 50%, new products launched simultaneously
Arrowhead General Insurance Agency
Improves Document Design and Reduces Time-to-Market
Genworth Financial
Global company saves $1 million in print costs and improves customer experience
Jefferson Pilot
Life insurance provider improves time to market by 75% and production time by 50%
Life Insurance Provider
Automating document production to reduce development time by 90%
Mutual of Omaha
xPression reduces approval times and improves proposal quality and consistency.
Northwestern Mutual Life
Leading life insurance provider projects 25% savings in contract development
SAIF Corporation
Workers’ compensation market leader increases efficiency, accuracy, and effectiveness
Sammons Financial Group
Consolidation of document generation processes improves responsiveness and eliminates redundant costs
The Equitable
Global leader reduces costs and provides faster policy production turnaround
The GAN
Prominent French insurer replaces legacy system to automate customizable documents
The Storebrand Group
Innovator in Norwegian financial services market dramatically improves internal processes and enhances customer relationships
Virginia Farm Bureau Mutual Insurance
On demand document production accelerates response time by 200%
Public Sector
State Department of Labor
Centralization and standardization deliver faster turnaround times