Industries

Case Studies

EMC Document Sciences is the leading global provider of personalized enterprise communications solutions. Over 500 customers and partners worldwide use EMC Document Sciences products in a variety of industries, including insurance, banking and financial services, managed-care, telecommunications, utilities and commercial Print Service Providers.

Here are just a few examples of how EMC Document Sciences award-winning dynamic content publishing solutions have helped organizations reduce time to market, improve productivity, and improve customer satisfaction.

Banking & Financial Services

Allmerica Financial

Personalization and data-driven graphics increase customer satisfaction

British Financial Services Company

Production of complex statements delivers additional sales opportunities

FORTUNE 100 Financial Services Firm

Correspondence solution saves more than $20 million and reduces costs by over 95%

National Financial Services Company

Correspondence solution streamlines production and lowers costs

Santander Private Banking

International wealth management organization delivers state-of-the-art consolidated financial statement

Business Services

Ceridian Canada Ltd.

International leader in information processing increases customer satisfaction by 20%

Hewitt Associates

Personalized, dynamic document creation reduces labor costs by 15%

Towers Perrin

International consulting firm automates document creation to reduce costs & production time

Health Care

American Medical Security

Technology consolidation reduces maintenance costs by 66%

Golden Rule Insurance Company

Major health insurance provider improves time to market by 73%

Trustmark Insurance Company

Rapid New Application Development Results in Faster Time-to-Market

Insurance

American United Life

Time to market improved by 50%, new products launched simultaneously

Arrowhead General Insurance Agency
Improves Document Design and Reduces Time-to-Market

Genworth Financial
Global company saves $1 million in print costs and improves customer experience

Jefferson Pilot

Life insurance provider improves time to market by 75% and production time by 50%

Life Insurance Provider

Automating document production to reduce development time by 90%

Mutual of Omaha

xPression reduces approval times and improves proposal quality and consistency.

National Life of Vermont

New correspondence solution improves effectiveness by 30%

Northwestern Mutual Life

Leading life insurance provider projects 25% savings in contract development

Sammons Financial Group

Consolidation of document generation processes improves responsiveness and eliminates redundant costs

The Equitable

Global leader reduces costs and provides faster policy production turnaround

The GAN

Prominent French insurer replaces legacy system to automate customizable documents

The Storebrand Group

Innovator in Norwegian financial services market dramatically improves internal processes and enhances customer relationships

Virginia Farm Bureau Mutual Insurance

On demand document production accelerates response time by 200%

Public Sector

State Department of Labor

Centralization and standardization deliver faster turnaround times